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BRANDERS BIKE SUPPLY states through this general privacy statement. inform you about the use of personal data. We are very careful with the protection of the personal data that we receive, process and use. Your data is protected within the framework of the applicable legal regulations. If necessary, we provide more specific information, for example when purchasing products, when using apps or on other websites.



BIZOBIKE is a brand of Branders Bike Supply BV and is located at Moerkerksesteenweg 47 in 8340 Damme and is responsible for compliance with the Personal Data Protection Act when processing your data. This statement therefore also applies to this brand and other brands within our holding company. If you have any questions about this privacy statement, you can email to or call +32 50 73.14.34. Our employees are aware of this privacy statement and can forward you to the person ultimately responsible.


How does Branders Bike Supply collect consumer data?

We collect personal data based on your consent. When purchasing a bicycle or other product, personal data is recorded at Branders Bike Supply by the dealer or by the consumer himself. Branders Bike Supply BV is not responsible and liable for the way in which the dealer handles the personal data they have obtained.


When one of our (brand) websites is visited, we record data, such as the IP address, data of the device used, which pages and products have been viewed. Contact with Branders Bike Supply can also result in the recording of personal data. For example, if you wish to receive a brochure or if a warranty claim is submitted. As well as when participating in a promotion, event or an online social forum.


What are your personal data used for?

Your personal data can be used for various purposes. In doing so, the rules that apply to obtaining permission and making it possible to withdraw that permission are applied. Below you will find per legal basis the data we collect and the purpose for which they are used.



If you have bought a bicycle from us, you are entitled to a two-year warranty. The following personal data is collected here:

– name (initials, first name, last name)
- sex
- date of birth
- address
- e-mail address
– bike data (frame number, type, version, size, color)
– purchase data (point of sale and purchase date)


You will receive information about the specific product that you have purchased from us at the email address linked to your warranty form. As well as specific safety warnings or recalls, if applicable to your bicycle. You can have data adjusted by sending an email to info@brandersbike.coml.


Service and support

Providing service and support to consumer and seller, but also in favor of various agreements, not only between the consumer and dealer, but also between Branders Bike Supply and the dealer.



Relevant marketing messages, such as newsletters and information about our products or services or when participating in promotions. Offering advertisements and products through our own websites and the websites of other parties. Branders Bike Supply BV uses the privacy rules in accordance with applicable legislation that apply to obtaining permission and making it possible to withdraw that permission.


By using the app, data is processed from your bicycle, the use of your bicycle and the device on which you have installed the app. The Personal Data Protection Act applies to data that can be traced directly or indirectly to you. The data is not traded or used for commercial purposes by third parties not affiliated with Branders Bike Supply. In addition to being stored on your device, data is stored in a database and meets legal security requirements. Data will be saved as long as you don't cancel the account. 


How do we share or transfer personal data?

Branders Bike Supply may also share personal data with external parties to carry out certain activities. Branders Bike Supply requires that these third parties process and protect your personal data carefully. Branders Bike Supply will not sell, rent, distribute or otherwise make your personal data commercially available to third parties, except as described above or unless with your prior consent.


How long does Branders Bike Supply store personal data of consumers?

During the time it is necessary in relation to the purpose for which the data is used. Possibly as a result of the consumer's cancellation, such as with an account, newsletter or app. Data is normally not stored in a secure database for more than two years, unless this is necessary to assess possible complaints or claims or if legal or administrative obligations have to be met. If you want to permanently delete your data, you can send an email to


Is my data safe?

Any personal information you provide to us will remain secure and confidential. Your data is protected within the framework of the applicable legal regulations. We store all your information securely, both during transmission and after we receive data. This protects your data from loss, misuse and unauthorized access, disclosure, alteration or destruction. However, we cannot guarantee that we can eliminate any risk of misuse of your personal data by others with malicious intent. We may disclose your personal information and/or user information if requested to do so by the police or any other regulatory or government agency investigating suspected illegal activity.


Cookie statement

A “cookie” is a small file sent by the Branders Bike Supply server and placed on your computer's hard drive. The information stored on these cookies can only be read by us during the visit to the website. Our website uses cookies from Google Analytics to measure your visitor behaviour. This helps us to optimize our website. For cookies placed by third parties (including Google Analytics), we would like to refer you to the statements that these parties provide on their respective websites. Please note: we have no influence whatsoever on the content of those statements, nor on the content of the cookies of these third parties: Google Analytics cookies


On your first visit to our website you will be asked to accept cookies. You can refuse the installation of these cookies. You can also refuse or block cookies by changing the configuration parameters of your browser. Disabling cookies may mean that you cannot use certain functionalities of the website.


Social media

Our website has widgets for sharing social media such as Facebook and Instagram.  These buttons may collect your IP address, which pages you visit and may also set a cookie on your computer to enable proper functionality. Your interaction with these features is governed by the company providing these features. For more information, please visit the respective company's web page.


Google AdWords Remarketing

Branders Bike Supply uses the Google AdWords re-marketing service to advertise on external websites. As a result, our website visitors only see the correct advertisements. All data collected will be used in accordance with Google's privacy policy. You can adjust your personal preferences using the Google Ad Preferences page. You can also completely unsubscribe here from these advertisements that are specially tailored to your interests.


Other websites

Our website contains links to other websites, which may be our customers, partners or other websites. Our privacy policy only applies to the Branders Bike Supply websites.


Do you have any questions or would you like to report a change?

Consumers may view their data and retain the right to request changes and deletion of their data. Would you like to use it or do you have another question? Then you can contact us via +32 50 73.14.34 or via

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